Ummah Balance is built around the reminders of Faith. Focus. Fulfilment. These reminders influence not only what we create, but also where and how we choose to communicate.
We have chosen not to build Ummah Balance around an active presence on most mainstream social media platforms. While these platforms can be used for beneficial purposes, they can also expose people to distraction, heedlessness, unsuitable content, comparison, argument, and continuous scrolling.
As a brand that encourages greater awareness, discipline, and focus, we believe it is more consistent to communicate through spaces that can be used with greater intention.
This is a decision made for Ummah Balance and is not presented as a judgement on every individual, organisation, or beneficial use of social media.
Where to find Ummah Balance
We have chosen to focus on our website, email, a one-way WhatsApp Channel and, over time, longer-form educational content on YouTube. These spaces allow us to communicate more intentionally without building the brand around continuous scrolling, unsuitable content, trends, or the pressure to remain constantly visible.
Official website
Our website is the main home of Ummah Balance. Products, reflections, giving information, policies, and official updates are published here.
WhatsApp Channel
Our WhatsApp Channel is a one-way space for selected Islamic reminders, new reflections, product news, campaign updates, and important announcements.
The channel is intended to provide useful updates without creating another space for continuous discussion or unnecessary distraction.
It is not used for customer support, private conversations, or payment requests. For help with an order, please contact us by email.
Email updates
Subscribers may receive occasional reflections, product news, and important Ummah Balance updates directly by email.
We aim to communicate carefully and avoid unnecessary or excessive messages.
Customer support
For questions about orders, products, sizing, delivery, or returns, please contact us by email.
YouTube
YouTube forms part of our longer-term plan for beneficial educational content. This may include interviews and discussions on Islamic topics, reflections, explanations of the ideas behind our designs, and videos connected to articles published on our website.
We intend to develop this gradually and with purpose rather than posting simply to maintain visibility.
Reserved but not actively used
Ummah Balance has reserved accounts on selected mainstream social media platforms to protect the brand name and help people identify genuine accounts.
The following official accounts are not currently used for regular content:
- Instagram: @ummahbalance
- Threads: @ummahbalance
- TikTok: @ummahbalance
- X: @UmmahBalance
These accounts are reserved and controlled by Ummah Balance but are not used for regular posting, customer support, competitions, private discussions, or payment requests.
Staying safe online
Ummah Balance will never ask you to make a payment through a direct message.
All purchases are made only through our official website:
Please be cautious of unofficial accounts, private messages, giveaways, payment requests, or links claiming to represent Ummah Balance outside the channels listed on this page.
Our intention
Our aim is not to be visible everywhere. It is to communicate with purpose, protect the attention of our audience, and remain consistent with the reminders behind Ummah Balance.
We ask Allah to grant us sincerity and wisdom in how we communicate, and to protect us and others from anything that distracts from what pleases Him.
Faith. Focus. Fulfilment.